1. Do I need an account to order in gaincoin.com?
Not exactly, we encourage you to have a account in gaincoin.com, you can easily check your order status and order history at any time. And we will give our members the best service, the competitive price and fastest delivery. If you won't have a account in gaincoin.com, you can also buy the items you want.
2. How do I check on the status of my order?
We provide three ways:

1.Choose the menu "Order Tracking", input your order no. and then click "Search" button,you will get your order status.

2. Simply log onto your account and check "My Orders";

3. Just contact us by Live Chat or email.
3. I have ordered on the wrong server or under the wrong character name. What should I do?
Please send us an email from your PayPal email address that you have placed the order from and include your order number and the correct server or character name. We will make delivery according to the new instructions.
4 Are there discounts for large orders?
Yes! The discount amount will be considered on a case by case basis. it's also depend your member class on gaincoin.com. you can find the details in About Member in the home page.